SMS Terms

Effective August 21, 2026

When you provide a mobile number and agree to receive texts, you authorize HAULWAY to send automated or manually initiated messages needed to verify and operate your account or application.

Messages you may receive

Messages may include one-time verification codes, request confirmations, quote updates, ETA or arrival updates, completion and payment-status notices, and important safety or support information. We will not send promotional marketing texts under this consent; marketing would require a separate choice.

Frequency and charges

Message frequency varies with your sign-ins, applications, and active requests. Message and data rates may apply according to your wireless plan. Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed.

Stopping messages

Reply STOP to opt out of supported HAULWAY text messages. Reply HELP for help. You can also email support@haulway.ca. After opting out, we may send one confirmation message. Because texts are used for authentication and active request updates, opting out may prevent sign-in or use of parts of the service.

Your mobile number

You confirm that you control the number provided or have the account holder's permission. Tell us before transferring or cancelling that number so it is not used to contact someone else.

Privacy and changes

Our Privacy Policy explains how we handle mobile numbers and message records. We may update these SMS Terms by posting a new effective date. Continued participation after an update means you accept the revised terms.